RESPONSIBILITIES AND DUTIES:

1. Craft concise and persuasive user stories, while defining clear acceptance criteria to effectively capture the product owners' intent for developers, quality analysts, and product owners.
2. Engage in close collaboration with customers, stakeholders, product owners, architecture, and design teams to ideate, define, and design features that cater to user needs and elevate the overall user experience.
3. Utilize diverse methods, such as customer interviews, questionnaires, surveys, workflow analysis, observation, etc., to discern authentic user requirements from mere requests.
4. Actively participate in all facets of the Agile development team, including planning, retrospectives, product demonstrations, and daily stand-ups.
5. Organize and conduct user acceptance testing and customer reviews, engaging both internal and external stakeholders.
6. Verify test plans to ensure alignment with acceptance criteria and user story objectives.
7. Create or review supportive software documentation, including release notes, help documentation, articles, and feature descriptions.
8. Cross-functional member of Agile development team.
9. Expert knowledge of decomposing product needs to agile user stories.

EDUCATION AND EXPERIENCE:
Bachelor’s degree or higher in Business Analysis, Business Administration, MIS, or related fields
3-7 years of Business Analyst experience
Strong background in software development lifecycle, project management, and business analyst best practices

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