Senior Salesforce Administrator

Dubuque, IA 52001

Posted: 10/15/2019 Category: Salesforce Job Number: 12407

Job Description


Senior Salesforce Administrator

Under minimal supervision, the Senior Salesforce Administrator is responsible for continued development and testing for various Salesforce initiatives within the organization to improve the customer experience. The Salesforce Administrator will ensure that the organization is capitalizing on the full features and benefits of the Salesforce system. This role will be part of a corporate team that will interact with other technical groups, business leaders, and process owners to ensure the best customer experience.

 

PRIMARY & ESSENTIAL RESPONSIBILITIES:

1.     Proactively seeks out system changes, user feedback, and user requirements. 
2.     Manages system changes, new releases, workflows, functions, and configurations without interruption to end users. 
3.     Creates and maintains configurations and/or customizations as deemed necessary. 
4.     Responsible for system enhancements through process improvements and support functions. 
5.     Manages communications that relates to system changes and change control processes. 
6.     Follows thorough change management procedures. 
7.     Integrates Salesforce with other enterprise and 3rd party applications. 
8.     Serves as the subject matter expert on Salesforce.com.
9.     Tests bug fixes and deploys them into production. 
10.     Provides technical expertise for related projects.
11.     Identifies and provides recommendations for process improvements.

 

REQUIRED SKILLS & EXPERIENCE:

1.     5-7 years of experience with Salesforce.
2.     Bachelor' s degree (BA or BS)
3.     1-3 years of dedicated Salesforce development experience, including knowledge of APEX and Lightning development tools.
4.     In-depth knowledge of the standard capabilities of SFDC and proven success within these capabilities through custom code and/or integration with eternal systems.
5.     Demonstrated ability to integrate solutions between SFDC and external systems. 
6.     Banking industry knowledge preferred.
7.     Ability to work independently, as well as part of a team. 
8.     Proven ability to utilize Salesforce.com as a sales analysis tool.
9.     Proven problem-solving skills relating to data and software applications. 

 

Job Requirements

Salesforce

Meet Your Recruiter

Maria Schmitt

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