Salesforce Administrator

Chicago, IL 60610

Post Date: 03/13/2018 Job ID: 10188 Category: Salesforce

Our downtown Chicago client is growing their Salesforce they are looking for a Salesforce Administrator.  Experience with CPQ is a plus,

Responsibilities / Duties:
  • Identify and deliver new capabilities and efficiencies, as well as determine priorities in the backlog
  • Provide support and training for the business processes; identify concerns and issues and find ways to create improvements
  • Deliver assigned projects and tasks in a timely fashion, meet the specified requirements
  • Track work progress/status; identify risks and constraints, escalate issues as necessary
  • Manages the usage of Salesforce with a focus on system configuration, standardization, data integration, data quality, and technical issue resolution
  • Provide Salesforce expertise/best practices to project across the business 
  • Identify problems and deliver a solution that meet the company needs
  • Partner with stakeholders, peers, and consultants on work; lead Team, cross-functional, and Design/Code Review meetings
  • support User requests, assigning accordingly and completing promptly; identifies and implements new ways to automate common/repeated scenarios
  • Creates and updates documentation
  • Train end users

•    Over five (5) years of experience with Administration 
•    Must be 201 Salesforce Certified Administrator 

•    Experience supporting Sales and Service cloud;
•    Experience with Microsoft Excel, Microsoft Access, Data Loader, and relational databases

  • BA or BS   in Computer Science, Information Technology, Engineering, Business Administration or related area

Nice to have:
  • Experience with:
    • Apex, Visualforce, and Javascript
    • CPQ (SteelBrick), ITSM (RemedyForce or another ticketing system, Commissions (Xactly)
    • Marketing and Wave Analytics
  • Developer, App Builder, Sales Consultant, Service Consultant certifications

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