IT Systems Administrator

Indianapolis, IN 62606

Posted: 09/27/2018 Category: Network/Systems Job Number: 10934

IT Systems Administrator

 

As a Senior IT Systems Administrator, you will provide proactive systems maintenance to the company’ s most critical systems. You will be working in a highly virtualized Microsoft server environment that leverages Windows server (2003-2016), VMware 5.5 and 6.0 administration that support highly available enterprise solutions.   

 

Responsibilities 

• Proactively maintain server & storage systems 

• Conduct regular OS and application updates/patching 

• Office 365 and Exchange 2010 admin, Backup Exec, Infrastructure documentation, and 3rd party vendor support coordination. 

• Implement/monitor/administer server backups 

• Monitor and manage system capacities and address resource constraints before they become serious problems

• Identify and deliver on other areas of regular proactive maintenance that minimizes unexpected downtime increases system availability and performance 

• Work with offshore infrastructure support team to resolve issues 

• Troubleshoot and resolve critical server and storage-related problems as identified by L1 & L2 support, and through responding to automated monitoring alerts, both during business hours and outside of normal business hours, following the company’ s incident response and escalation policy 

• Monitor the server support ticket queue for server and storage-related escalation cases from the L1 & L2 support teams 

• Lead disaster recovery failovers for Windows systems and the business applications that run on them 

• Provide leadership in building process, procedures, and documentation for infrastructure deployments and operational support. This includes defining server build and decommission procedures, documenting server build standards, and drafting infrastructure and/or application architecture diagrams

 • Make recommendations for improving technical process and procedures

 • Participate in projects driven by IT and other business lines requiring IT participation, deployment, and ongoing operational support 

• Participate in the IT Change Management process and regularly scheduled maintenance windows 

• Collaborate with organization counterparts and department team members including Networking, Business Applications, Service Desk, Security, and the Business Solutions teams 

• Adhere to the company’ s values and behaviors while providing competent, proactive support to the company’ s server and storage environments and delivering IT solutions

• Perform other duties as assigned by management   

 

Minimum Qualifications

 

• Bachelor’ s Degree in an information technology or related field, or demonstrated comparable experience

 • Overall 7-10 years’ experience in an infrastructure (storage, server) admin role with in-depth, hands-on experience in the following technology areas: 

• VMware Virtualization

• System and application monitoring using an enterprise monitoring system 

• Server OS and/or application updates via System Center   

 

Competencies

 • Analytical skills

 • Organizational and planning skills 

• Ability to work alone or in a team setting 

• English written and verbal communication skills

 • Customer service skills  

 

Kelly Hallgren

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