IT Network & Facilities Consultant

Chicago, IL 60606

Posted: 08/23/2019 Category: Network/Systems Job Number: 12144

IT Network & Facilities Consultant

 

As the IT Network & Facilities Manager, you will supporting employees with a wide array of computing and other technical issues on a day-to-day basis. The ideal candidate needs to have the aptitude to lend technical assistance for 100+ users both quickly and gracefully Additionally, this position will be responsible for Facilities and Information Technology across 4 offices and a largely virtual workforce in a growing company. In doing so, the vendors utilized would be managed by this person.

 

Responsibilities include:

• Leadership and ownership of IT, facilities and corporate vendors

• Be the day-to-day technical support for all employees across 10M (both onsite and remote)

• Working and developing relationships with vendors, negotiating pricing, utilizing support, communicating appropriate urgency and prioritization in the face of deadlines

• Establishing trust and confidence with users, superiors and peers

• Develop continuous improvement in themselves as well as positions

• Drive documentation of processes, procedure, and security

• Communicate the importance of IT/facilities and vendor management to the business

You’ re the right candidate if:

• Experience in Managing IT Security Program, Compliance, Evidence collection and SOC2 Process (or comparable framework)

• Knowledge of facilities management (partnering with the Director of Operations)

• Excellent communicator (written/verbal) (Proactive and Reactive)

• Experience being part of and rolling out IT Systems and Applications in mid-size organizations (Change Management, Communication)

• Desire and history of owning problems, evaluate options and leading through challenges to a resolution

• Able to operate with little oversight given appropriate direction and high level priorities

• Has previously operated in a company with a highly technical user base

• Experience administering/managing O365, Sharepoint and Microsoft Office Suite

• Experience with meeting systems (Microsoft Teams) and AV equipment and technologies

• Experience with office networking, firewalls, switches, configuration, troubleshooting (Meraki or equivalent systems)

• Experience administrating/managing both Windows and Mac laptops

• Experience administrating/managing/supporting end users virtually and in person, remote offices, etc

Kelly Hallgren

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