Configuration Management Support Engineer

Chicago, IL 60606

Posted: 04/19/2018 Category: DevOps, Network/Systems, Other Job Number: 10304

Configuration Management Support Engineer


This position is to support build and source code management for application development. Candidates should have knowledge of tools/technologies used in this process like git, maven, nexus, bamboo/Jenkins, to be able to provide administrative support. There are three areas for the support.
  1. Set up (that include installation/upgrade and configuration) of 3rd party tools like JIRA, Confluence, Bamboo, Nexus, Stash etc on Linux platform.
  2. Troubleshoot, address issue reported by users on daily basis.
  3. Automation using in-house developed scripts to integrate all these tools and processes (perl/python)

Additional notes
  • Knowledge of Atlassian Products (Jira, Confluence, Stash, Bitbucket, Bamboo)
  • This team uses in-house automation scripts (Perl/Python)
  • Be familiar with Build Process and have experience with in house build application system like Maven, Bamboo/Jenkins, Git etc.
  • Exposure to or experience with Maven
  • They be willing to take a Jr candidate and train them


  • The candidate will be responsible for supporting the Configuration Management environment,  primarily in the areas of Automation.
  • This position will be supporting Development and QA teams
  • The position will require a solid understanding of CM methodologies along with experience in Unix/Linux environments and scripting in shell, Perl and Ruby.
  • This position will also support day to day activities for Atlassian Tools (JIRA, Confluence, Stash, Bamboo) managed by Configuration Management team.
  • Strong communication skills are required as the candidate will typically be working with customers for support and new initiatives.
  • Day-to-Day
    • 60% of the day is supporting user requests (administration/troubleshooting)
    • 40% of the day will be in-house build automation

Rich Drennen

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