As a business developer, your responsibility is to gather all requirements from the business and translate them into actionable improvements. You will actively manage stakeholder expectations and collaborate with colleagues to validate improvement ideas. Additionally, you will ensure that operations run smoothly and take extensive measures to address and resolve any operational issues that arise.

Description:

In the Client Instructing team, we are developing an automation solution for manual payment instructions from our US clients. As a Business Developer in our Chicago team, you will engage with stakeholders at the Chicago office to gather their requirements, discuss team ideas, communicate code changes, and lead the onboarding process for US clients to the new automation solution. Key stakeholders include Commercial, Operations (the largest stakeholder), Compliance, Risk, and other Product GRID teams.

Working within an Agile framework, you will be part of the scrum team, responsible for conducting requirement analysis, translating product and process improvements into end-to-end solutions, documenting these solutions, testing software changes, and providing advice to internal stakeholders. Your role will focus on enhancing the performance, maintenance, and functionality of our processes, systems, and tools. This includes offering production support, addressing inquiries, and handling incidents.
 

Knowledge and Skills:

• Understanding of design management and process management.
• Proficiency in qualitative and quantitative research methods.
• Ability to think critically about processes.
• Expertise in stakeholder management.
• Strong advisory and communication skills.
• Proficiency in or willingness to learn SQL.
• Basic knowledge of or interest in learning Python coding.
• Familiarity with Business and IT architecture, or a willingness to learn, including API, databases, IT security, and cloud environments.
• Capability to work independently, remotely, and collaboratively.
• Knowledge of payment processing is a plus.

How you do this:
You can view the bank’s processes through the eyes of those stakeholders, drawing on this perspective when working on improvements to the products, processes, and systems for which your team is responsible. You use your knowledge, experience, and creativity to think up and propose improvements with your team. You use your communication and advisory skills to discuss and align with your team, product owner, and our stakeholders on the proposed solutions to win their support for your insights and proposals. You also aim to make the processes more effective, efficient, and cost-effective. Once your proposals are implemented, you can demonstrate an ability to support the roll out with our stakeholders.

You must operate and think at a university level and have between three to eight years of experience in business development or related fields.
 

 **We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, ethnic origin, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**

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